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Food Panda vs Grab Food: Which is Better? Cheaper?

Food Panda vs Grab Food: Which is Better? Cheaper?

Food Panda vs Grab Food: Which is Better? Cheaper? with logo

In this pandemic, ordering food online is our top choice to buy our cravings. It’s easy, convenient, and safer than going outside.

In this blog, we will compare the difference between Food Panda and Grab Food to analyze which app is better to use. I’ve been using Grab Food and Food Panda since 2020 and here are my observations.

Food Panda mobile app logo
Grab Food Delivery logo on mobile phone application

App

Both applications are easy to use. It shares the same service of market products and food delivery, and for pick-ups. Grab offers more services such as grab express, load, car service, shopping, bills payment, and more.

In Food Panda, you can upgrade your account to Panda Pro. It’s a premium account with more offers and deals. However, it has monthly subscriptions.

Food Panda has more frequent errors and bug updates than Grab. Some coupons on Food Panda doesn’t work sometimes.

In searching a restaurant, Grab will show you all the branches near you, while in Food Panda, they will only show one branch most of the time.

This is not a good feature if you’re using Food Panda. If you plan to use FP for a long time, you will notice that you won’t like the service for that particular branch, perhaps small servings and other errors, you will have to stick to that branch unless the FP search bar shows other branches.

Grab has a more accurate search bar.

Grab Food: ⭐

Food Panda:

Location

The Food Panda App’s location navigation is not good at all! It is not accurate and only shows blocks of grey boxes. Most of the address I searched is not showing on the app. Plus, the drivers might ask you what’s your address even after you placed an order.

It is not the driver’s fault, the app shows an inaccurate location and if the app detected that your driver is near you, there are chances that the transaction will automatically be completed, and your location will be deleted from the driver’s app.

Not being biased, but Grab has a good pin location system and is more accurate than FP.

I haven’t experienced any error with Grab about their GPS.

Grab Food: ⭐⭐

Food Panda:

Grab food location navigation pin address on mobile app
Food Panda location navigation pin address on mobile app

Price of Products

Grab has more expensive products than Food Panda. Take note that both apps increase the price of some products occasionally. 

Grab Food: ⭐⭐

Food Panda: ⭐

Cost of Delivery

Delivery fees in FP are much cheaper than Grab. Food Panda’s cheapest delivery fee is about 19 pesos. For the same distance, FP charged me 39 pesos delivery fee vs Grab’s delivery fee of 59 pesos.

Grab Food: ⭐⭐

Food Panda: ⭐⭐

Speed of Delivery

Food Panda drivers deliver my orders faster than Grab.

Grab Food: ⭐⭐

Food Panda: ⭐⭐⭐

Driver

SOME Grab Food drivers are kinder than SOME FP drivers.

Not to disrespect all the food panda drivers but this is what I experience with both parties.

But you’ll rarely encounter hotheaded drivers, I wouldn’t mind ordering for both services because of their drivers.

Grab Food: ⭐⭐⭐

Food Panda: ⭐⭐⭐

Communication with Drivers

In the Food Panda app, the driver’s message is automatically translated into the English language.

I can communicate well with the drivers using both apps. However, Grab shows more details about the driver when ordering food.

Grab Food: ⭐⭐⭐⭐

Food Panda: ⭐⭐⭐⭐

Payment Method

Grab has their own wallet where you can cash in and use the money to order and pay bills.

You can easily pay using your preferred payment method using Grab and Food Panda app.

What I don’t like about Grab wallet is that there is an additional 15 pesos fee when I cash in from GCash to Grab.

Grab Food: ⭐⭐⭐⭐⭐

Food Panda: ⭐⭐⭐⭐⭐

Food Security

Both parties do their best to keep your food in good condition. Although, there are chances that my order from FP is spilled and is not secured well.

Grab Food: ⭐⭐⭐⭐⭐⭐

Food Panda: ⭐⭐⭐⭐⭐

Customer Service

If you have a complaint about the order, you can message both parties using their app or email them. Based on experience, whenever I have a complaint or I received a wrong order, Food Panda’s customer service will just say “sorry” indirectly while Grab will own up their mistakes and give you discounts for your future transaction with them.

Grab Food: ⭐⭐⭐⭐⭐⭐⭐

Food Panda: ⭐⭐⭐⭐⭐

Pick Up

I have had the worst pick-up experience with Food Panda so far. I order a pizza and when I arrived at the store on time, they said they aren’t aware of my order and kept on ignoring me. I have to wait for 2 hours to get my order.

For other pick up orders using the Food Panda app, I have to wait for 30 minutes for my order. But in some instances, I got my order from other shops fast and secured.

Grab Food: ⭐⭐⭐⭐⭐⭐⭐⭐

Food Panda: ⭐⭐⭐⭐⭐

Coupons and Discounts

Grab’s discounts are mostly listed on the app, but they have a high amount of minimum spend needed. Food Panda, on the other hand, has loads of vouchers you can use for free. This is what I love about Food Panda! I’d give two stars for this.

FOOD PANDA: If you want vouchers, you can claim the free codes on GCash, AliPay rewards, on their official website.

Make sure to follow Grab and Food Panda’s social accounts to be updated for their upcoming promotions.

Grab Food: ⭐⭐⭐⭐⭐⭐⭐⭐ – 8 stars – WINNER

Food Panda: ⭐⭐⭐⭐⭐⭐⭐ – 7 stars

Which is better, Food Panda or Grab Food?

If you’re looking for quality, less stress, and smoother transaction, I’d recommend you use Grab app.

Which is cheaper, Food Panda or Grab Food?

For more deals, discounts, and cheaper total costs, Opt for Food Panda.

Since you made it this far, I’m giving you 100 pesos off on your first order on Food Panda! Use your 100 PESOS DISCOUNT by signing up here.

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